§ · CONTACT
Reach the field station.
Questions, integrations, enterprise access, or incident reports — drop a signal and we'll route it to the right terminal.
§ SEND A MESSAGE
§ ROUTING TABLE
SUPPORT.ROUTER // LIVE
{
"ticket": "TKT-PENDING",
"status": "awaiting_signal",
"queues": {
"sales": "sales@liaw.dev",
"support": "support@liaw.dev",
"status": "status.liaw.dev"
},
"sla": {
"sales": "same-business-day",
"support": "next-business-day"
},
"region": "—",
"note": "Send a message. We route it."
}ASSIGNED_TO: support@liaw.dev · PRIORITY: normal · EST_RESPONSE: <24h
All messages are read by humans, not filtered by a bot. Enterprise inquiries are escalated within the hour.
§ · CHANNELS
Direct lines into the field station. No queues, no bots — every message is read by the team.
- SALESsales@liaw.devResponse: same business day
Enterprise pricing, volume agreements, custom SLAs, dedicated support tiers.
- SUPPORTsupport@liaw.devResponse: next business day
API integration help, feed issues, incident reports, and billing questions.
- STATUS PAGEstatus.liaw.devMonitored 24/7
Live feed health, normalized price uptime metrics, and incident history.